Shipping Policy
Shipping fees are included in all orders within the contiguous United States. We also offer Free Delivery & White Glove Service on qualifying orders within 150 miles of our New Jersey showroom. All orders shipped within New Jersey incur the 6.625% State Sales Tax.Most soft goods such as pillows and sheets will ship within 1-3 weeks while larger items such as mattresses and toppers will ship within 3-5 weeks. Depending on the time of year and size of the order, these numbers can vary up to a week. Please allow 2-5 business days for shipping from our New Jersey showroom depending on your location. Upon shipment, you will receive automated tracking information. Furnishings take 6-8 weeks to complete, with additional transit time for ground or freight shipment. Any furniture orders outside of our 150-mile delivery range will ship directly from the manufacturer.
For International Shipments We do deduct the amount we would normally pay to ship within the US and charge you only the difference to help offset your shipping cost.
For orders to Alaska and Hawaii, an additional fee may apply. Upon receipt of your order, we will contact you and provide you with the difference in shipping cost --- typically around 10% - 15% more than your original total.
For Canadian orders, shipping costs can range between 10% - 25% of your order total, depending on your location. We will follow up via email after your order is placed with the difference in the shipping cost.
Please note that most of our soft good products (mattresses, bedding, and pillows) fall under the North American Free Trade Agreement (NAFTA) and you should pay little or no tariff cost. Please have the following notice handy when you are receiving your products or dealing with your broker in Canada: NAFTA: I HEREBY CERTIFY THAT THE GOOD COVERED BY THIS SHIPMENT QUALIFIES AS AN ORIGINATING GOOD FOR PURPOSES OF PREFERENTIAL TARIFF TREATMENT UNDER THE NAFTA.
International buyers, please request a shipping quote by email prior to placing an order. We can be reached by email at info@whitelotushome.com. Please be aware that each country has the authority to levy fees, tariffs, and taxes on imported goods. These are left to the discretion of the individual governments and vary from country to country. Foreign tariffs and taxes are not visible when purchasing postage and therefore, we cannot provide a quote for these fees. It is the responsibility of the addressee, as he or she was the purchaser of imported goods.
Please note that most of our soft good products (mattresses, bedding, and pillows) fall under the North American Free Trade Agreement (NAFTA) and you should pay little or no tariff cost. Please have the following notice handy when you are receiving your products or dealing with your broker in Canada: NAFTA: I HEREBY CERTIFY THAT THE GOOD COVERED BY THIS SHIPMENT QUALIFIES AS AN ORIGINATING GOOD FOR PURPOSES OF PREFERENTIAL TARIFF TREATMENT UNDER THE NAFTA.
International buyers, please request a shipping quote by email prior to placing an order. We can be reached by email at info@whitelotushome.com. Please be aware that each country has the authority to levy fees, tariffs, and taxes on imported goods. These are left to the discretion of the individual governments and vary from country to country. Foreign tariffs and taxes are not visible when purchasing postage and therefore, we cannot provide a quote for these fees. It is the responsibility of the addressee, as he or she was the purchaser of imported goods.
